What does the quotation include?
Answer: The quotation includes:
• The air tickets (economy-class) of the domestic flights or train tickets of soft sleeper/seat as recited in the itinerary.
• The hotel accommodation is based on two persons sharing one twin room with private facilities in all relevant cities.
• Daily American breakfast at the hotel, Chinese lunch and dinner with one cup of soft drink offered in Chinese restaurants or as what specified in the itinerary.
• Land transportation (air conditioned) between airports or train stations and hotel and the all sightseeing spots.
• Guided tour (local guide for a group less than 10 persons, or national guide and local guide for a group of or more than 10 persons) in all the cities as specified in itinerary and admission fees to all the tourist attractions listed in itinerary.
• The government tax.
• Travel Agencies' Liability Insurance inside China.
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What does the quotation exclude?
Answer: The quotation exclusions are:
• The international air tickets for both entry and exit of China.
• Expenses of a personal nature such as laundry, drink, telex, telephone calls or overweight baggage charges and so on.
• Tips for guides, drivers.
• The airport construction fee 50.00 RMB (USD6.00) for every stop and the departure tax 90.00 RMB (USD11.00). Any departure flight to Hongkong or Macao is imposed to buy the departure tax (USD11.00).
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What is your price policy for Children?
Answer: Normally, according to the policies of Chinese Tourism Bureau, a child under 12 years old traveling with parents in China can enjoy discount up to 50 percent of the adult fare on the land service charge, domestic airfare and cruise cabin charge. An infant under 2 years of age is charged only 10 percent of the adult fare on domestic airfare and cruise cabin charge.
If there are some surcharges required, please pay it on the spot.
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Do you offer any group discounts if we have more than 10? If not, how many do you need for a group discounted rate?
Answer: According to the regulation of China National Tourist Administration, tour group is divided into four categories according to group size below and the rate is calculated accordingly:
1. One person
2. 2-5 persons as a group.
3. 6-9 persons as a group.
4. 10 or more than 10 persons as a group.
Our tour price is calculated according to four different levels above. The rates on our website are based on double occupancy for 2-9 persons as a group only. The price for a group of 10 or more than 10 persons is much lower.
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What is single supplement? Is this charge already included in the season quotation or should I add it to the season quote?
Answer: The single supplement is also called the single room supplement charge. Because the hotel room in China is designed for double occupancy and our quotation is worked our also on this principle, if a tour participant travels alone and could not find a roommate to share the room, he has to pay for the room along and enjoy the room along. This additional charge is called single supplement.
The single supplement is not included in the quotation.
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If I booked a tour, how could I know my tour reservation is firmly booked? After confirmation of my tour is there a possibility of the price going up again?
Answer: After booking on line, the reservation could not be considered firm until the first payment (50% of the price) is made. After receiving the payment we would send receipt and tour itinerary with seal of our company to you as confirmation of the tour.
After confirmation of a tour, we would make no change on price and this point could be guaranteed. Unless our client requests for a change of the tour itinerary, then the price may change accordingly.
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How do you distinguish high (peak) season and shoulder season?
Answer: Actually the high season and shoulder season are divided according to the demands on hotel rooms and air tickets. When the demands are high, then the high season come; when the demands come to normal, it is shoulder season.
The Peak Season includes April, May, June, September, October and November and Shoulder Season includes January, February, March, July, August and December. In different season the price would be different.